October 31, 2013

Beware of Missing Smart Bro Load

Beware of missing smart bro load. I had loaded up my smart bro prepaid account since I was going out of town for a couple of days. When my unlisurf plan 200 ended, I enrolled again to unlisurf 200 to 2200 and to my surprise, i don't have any load left. The day before, my load was 420 pesos. And today is just 5 pesos. My plan expired around 4am to I waited until the morning so I can load again. When I loaded a 300 load, the balance stated was 305. I was wondering what happened to my 415 pesos load before. 

I was trying to check my account at www.smart.com.ph/connect but it's down the whole night.

I thought Globe was the only one who has the modus operandi on this. It is also Smart. It's just too sad that we are insignificant to them. How can you complain?

Anyway, my solution is just to buy the prepaid cards so that everytime I ran out of internet load, it's just within reach right away.



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