May 17, 2011

An Amazing Service that Inspired Me

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I was excited to hit the beach of Shangri-la Mactan. I'm trying to convince my toddlers to love the beach but they prefer the swimming pools instead. Our room at Shangri-la is located on the main building which is facing the ocean.

There are towels that are available at the beach so no need to bring towels from your room. There are a lot of chairs that line up the beach front. The beach front is wide. The beach at Mactan is not really good but I was there just to sit and just try the beach.

After taking a dip at the beach, I went back to our beach chairs just to chill out. A waiter came to our table bringing ice water. I was speechless.

The service at Shangri-la Mactan is amazing. The staff are extremely helpful.

I'll try to implement this on my company. It really inspired me.

It pays to be a Golden Circle Member of Shangri-la

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I first experienced Shangri-la in 1998. I was working still with the corporate world and staying at Shangri-la Hotels are just ordinary for me. I started to enroll on their Golden Circle membership without really expecting anything in return since I stay at Shangri-la maybe once a year.

The last time I stayed at a Shangri-la hotel was in 2006 where I spent my birthday and at the same time I brought all my employees at Shangri-la Mactan for their summer vacation. All 26 of them. My bill then was quite big.

This year, I was able to bring my 2 toddlers to Cebu and went resort hopping. Shangri-la Mactan is like coming home to me. I was not expecting anything on check in but what I noticed is that when you arrived you are greeted right away with a beautiful girl just to guide you to the check in desk.

At the check in counter, the lady ask me if I was a Golden Circle Member and I told her that I was. She told me that I was upgraded to a deluxe room. I was happy and quite surprised since I booked the cheapest room. Then a lady assisted me to my room and to welcome me. My room is 6103 and when she opened the door, the view from the balcony is just heavenly. They gave me an ocean view room. I was ecstatic.

At the room I noticed a note addressed to me and I also saw some mangoes and a beautiful flower arrangement.

All the while I was always surprised and now I just realized these are the perks that you get if you're a Golden Circle member. You don't need to encode your number or anything, once your name goes on to their system, the system will automatically know that you are checking in at any Shangri-la hotel.

I'm glad that I am a Golden Circle member of Shangri-la hotels.

Room 104 at Vista Mar Resort and Country Club

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This is how my room looks like at Vista Mar Resort and Spa. Room rate is only 2,900 ++. I booked it at www.agoda.com

I booked 2 rooms since we are a group. The room is a One Bedroom Villa however it looks like a one bedroom only.

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